Shipping Policy

Effective Date: July 1, 2026

Thank you for choosing us for your coffee! We take pride in delivering fresh, high-quality coffee directly to your door.

Order Processing

All orders are processed within 2–5 business days after payment has been received. Orders are processed Monday through Friday, excluding weekends and holidays.

During holidays, promotions, or periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you by email.

Shipping Times

After your order has been processed, estimated delivery times are:

• Standard Shipping (U.S.): 3–7 business days

• Expedited Shipping (if available): Delivery times are shown at checkout.

Delivery estimates are provided by the shipping carrier and cannot be guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, package weight, and selected shipping method.

We may occasionally offer free shipping promotions. Any qualifying requirements will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, if available.

Shipping Address Accuracy

Please ensure your shipping address is correct before placing your order. We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided during checkout.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, responsibility for delivery rests with the shipping carrier. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the carrier first. If you need assistance, we're happy to help you work toward a resolution.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve your claim quickly, please include:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

Once reviewed, we will provide a replacement, refund, or store credit when appropriate.

International Shipping

At this time, we ship only within the United States. We hope to expand our shipping destinations in the future.

Returns & Refunds

Coffee is a perishable food product and cannot be returned once shipped. For complete details about refunds, replacements, and eligible claims, please review our Return & Refund Policy.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We're committed to providing excellent service and ensuring your coffee arrives as quickly and safely as possible.